Terms and Conditions

Eligibility and Account Registration

Our services are available only to individuals who are at least eighteen years of age and who are legally permitted to participate in online gambling in their country of residence. You must register a single account using accurate personal details. Multiple accounts, whether in your own name or under different identities, are not permitted and may lead to the closure of all accounts and the forfeiture of any funds held within them.

Account Security and Verification

You are solely responsible for keeping your username, password and any other security information confidential. Any activity carried out under your account will be regarded as having been performed by you. We reserve the right to request identity documents, proof of address and additional verification at any time to comply with regulatory obligations. Failure to provide requested information may result in account suspension or closure.

Deposits, Withdrawals and Financial Transactions

All deposits must be made using payment methods registered in your own name. Funds cannot be transferred between player accounts. Withdrawal requests are subject to successful verification and anti-fraud checks. Once approved, withdrawals are processed back to the original payment method where possible, and the time taken can vary depending on the provider and the completeness of your documentation. We do not accept any liability for delays caused by third-party payment processors.

Bonuses and Promotional Offers

Promotions are made available from time to time and are subject to separate specific rules which form part of these terms. Wagering requirements, maximum stake limits, eligible games and time restrictions will be clearly stated for each offer. Any winnings derived from bonus funds may be subject to withdrawal conditions. Abuse of promotions, including the use of multiple accounts or irregular betting patterns designed to exploit offers, will result in the bonus and associated winnings being removed.

Gameplay and Fair Use

All games offered on the platform use certified random number generators and are regularly audited for fairness. You agree to use the services only for personal entertainment purposes and not for any commercial, business or professional activity. The use of automated software, bots, scripts or any artificial intelligence designed to gain an unfair advantage is strictly prohibited. Collusion, cheating or any attempt to manipulate the outcome of games will lead to immediate account termination.

Prohibited Activities and Account Closure

You must not use the platform in any way that violates applicable laws, infringes the rights of others, or could be considered fraudulent, abusive or harmful. This includes providing false registration information, attempting to circumvent any security measures, or engaging in chargeback fraud. We reserve the right to suspend, restrict or permanently close any account that is found to be in breach of these terms. In such cases, any remaining balance may be withheld while investigations are carried out.

Responsible Gambling

We are committed to supporting responsible gambling and provide a range of tools to help you manage your play, including deposit limits, loss limits, session reminders and self-exclusion facilities. If you feel that your gambling is becoming problematic, we encourage you to make use of these tools or contact our customer support team. Links to external help organisations are also available on the website.

Intellectual Property and Platform Use

All content, graphics, logos, game designs and software on the website remain the intellectual property of the operator or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access the platform solely for personal use. Any unauthorised copying, distribution, modification or reverse engineering is strictly forbidden.

Limitation of Liability and Changes to Terms

While we make every reasonable effort to ensure the accuracy and availability of our services, we cannot guarantee uninterrupted access or error-free operation. Our liability to you is limited to the fullest extent permitted by law, and we shall not be liable for any indirect, consequential or punitive losses. These Terms and Conditions may be updated from time to time. Continued use of the platform after changes have been published constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed.

Your use of Gorilla Wins Casino is entirely at your own discretion and risk. By continuing to play, you confirm that you understand and accept all of the above conditions in full.